Spellcheck
Most of the places I’ve worked for throughout my website building career have been pretty hot on accuracy – in design and in terms of spelling. My time at the BBC especially instilled in me a religious devotion to spelling web-words correctly.
Internet shouldn’t have an uppercase ‘i’ (unless it’s at the beginning of a sentence, as it is here). Neither television, nor radio are capitalised, so why should our medium be?
Website is all one word (and for people looking for someone to do your website it’s a good rule of thumb not to go for anyone who spells it ‘web site’ or, worse, ‘web-site’. That includes most of America).
World wide web is lower case.
Most importantly email neither has a hypen, nor a capital E. Just don’t. It’s wrong and makes you look like an amateur. You wouldn’t capitalise paper or envelope, and it’s no more a foreshortening of electronic mail than radio is of radiogramme.
Useful links: www.oed.com
It’s frustrating enough when small things don’t do what they’re supposed to. Ben Elton called said that there must be a Ministry of Crap somewhere responsible for them. He cited motorway service station teapots (the ones with a spout that makes the tea dribble down the front of them – rather than pouring neatly – and with handles too small to get more than one or two fingers inside). I remember mainly that were made of a heat-conducting metal that made picking them up a like plunging your hand into the sun as an example of soemthing created by the Ministry. Also, Izal toilet paper (the greaseproof stuff you used to get at school with all the absorbency of Teflon). Later examples would be CD jewel cases (Does it hold a CD? Barely. Does it open and shut? Not really. Sometimes, maybe. If you’re lucky) and stove-top kettles (Looks homely sat on your Aga but no good unless you’ve got a spare couple of days to wait for it to boil).
I have spent so much time deslugging the garden lately. Wondering round in the rain or in the half-light with a bucket, gloves and salt picking up slugs and snails in the bucket and then salting them before they can escape up the sides. Then the next day the whole salty, slimy mess gets poured down the drain in the street and I start again.
Got a leaflet from the council today about grants for insulation and advice on heating. Important stuff. It was titled something like ‘Make sure you keep warm and keep your heating bills low’. It arrived on a sunny April day.
I always make a point to contact people who look like they need help with their sites. It might be a e-newsletter I’ve been sent made out of block graphics and that definitely hasn’t been tested in Gmail, a flyer with a URL that produces a 404 page or a business card that has a URL that leads to a ’site coming soon’ message. 
You might have a day like I had yesterday at some point: the kids were being rude, both morning meetings were cancelled at the 11th hour, the lunch meeting was cancelled by text (20 minutes after it was due to start and just as the food I had ordered while waiting turned up at my table) plus it rained (on the day I had decided to walk). The meetings were all efforts to attract more business and I could have been doing something far more useful with my time than wondering round in the rain feeling despondent.
I was in a shop yesterday and heard an advert on the radio for a local shopping centre that left me standing open-mouthed and dumbstruck. It offered parking at half price on Sundays plus a free environmentally-friendly hessian shopping bag.
“Make sure very few tills are manned. Punters will have to queue for longer, but so what? The longer they’re there, the more time they have to pick up the high-margin items near the check-outs.”
Paolo - glorious leader of 
Andy - runs a 