Upside Downturn » Uncategorized

Amazing customer service from Virgin Mobile

Paolo — Thu, 17 Mar 2011 15:01:13 +0000

Thanks Virgin Mobile.

In fact, I can’t believe how amazing the customer service was. I ring them up yesterday, tell them my HTC desire is overheating and crashing. And despite having purchased it 10 months ago, they replaced it free of charge.

But! Not only did they replace it free of charge, Virgin Mobile replaced it the very next day. They sent a friendly DHL guy who gave me a super new HTC Desire, and took away my old. Bing Bang Bong. That is how customer service should be. Well its better than how customer service should be its supercustomerservice!

I haven’t got any insight to add to this, other than my Virgin Mobile warm feeling, and general love for them.

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Stand on the Word

andy — Thu, 19 Mar 2009 15:59:59 +0000

More Wordle fun – this time with all the blog content to the beginning of March. Still fascinated by the way they convey information. Personally I expected more soup in there.

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Word up

andy — Wed, 11 Mar 2009 12:35:56 +0000

A great new toy – www.wordle.net. I’ve always found tag clouds a bit pointless and gimmicky but applying the same rules as a way to express a body of text gives a really interesting result. The post I’ve used to create this one is instantly recognisable.

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Back to the future

andy — Wed, 04 Mar 2009 16:46:43 +0000

Ray Hammond has been kind enough to send me a link to a blog post he has written on the recession.

http://www.hammond.co.uk/Blog%20page.html

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A skate agent

andy — Fri, 06 Feb 2009 11:34:05 +0000

Missed an opportunity for the perfect credit crunch winter photo yesterday: A man sledging down a hill on a house “For Sale” sign.

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