Social skills
June 9th, 2009
It seems like a new gadget comes up on the web every five minutes. The latest must-do thing to join up to. And as a complete gadgetphobe I initially sneer at them all. That, combined with the fact that I hate the phrase ‘web 2.0′ even more than ‘brand building’ or ‘multi-media’ or even the use of ‘old school’ to describe any hip hop more recent than 1990 and you can see I don’t make a natural Social Networker. However, this post is all about what can be done when you make use of the right tools at the right time to plug your business.
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Comedy series Flight of the Conchords pretty much passes me by to be honest. Could just be my dislike of comedy in songwriting. Sometimes though, it throws up a gem, and 
The past 6 months I’ve been elevating the importance of landing pages in my projects. Typically it’d only be the homepage that I’d paid substantial efforts on. However, with my increased efforts on pay-per-click campaigns, and SEM, I wanted make sure the page that visitors first see continues the experience of where they’ve come from and removes barriers to them actioning either first contact or a sale.
With all the fuss recently about MP’s expenses it’s easy to forget that there’s an angle here for us lot tightening our belts in the recession – don’t forget to claim for yourself!
My company is planning regular ‘work for free days’ throughout the spring and summer. Working for free is a sticky one. Why would you do anything that wasn’t going to make you money? For one thing, we’re in a recession. But just because money is tight doesn’t mean we shouldn’t explore the opportunities to get our name, and our work, out there that won’t come any other way.
Anyone who knows me will know I’m a bit of a gadgetphobe. I dislike getting new bits of kit because it’s something new to learn how to use, it’s probably not as good as the thing it’s replacing (or worse, it’s not replacing anything in particular) and, let’s face it, it’s bound to go wrong and then there’s the hassle of taking it back to the shop or ringing up to arrange a return and then having to wait in all day for DHL to pick it up and then chasing it when it still hasn’t re-appeared in a month and then arranging another day to wait in while DHL deliver it to your neighbours…
Thought I’d post a few of my less-written-about ecommerce tips for your eshop. There should be some superfly marketing ideas here for even the most maveric eshop owner, all helping you maximise your business in this crappy economic climate.
I always make a point to contact people who look like they need help with their sites. It might be a e-newsletter I’ve been sent made out of block graphics and that definitely hasn’t been tested in Gmail, a flyer with a URL that produces a 404 page or a business card that has a URL that leads to a ’site coming soon’ message. 
It was only when I went to a workshop on Strategy and Risk last week that I realised: I didn’t have a strategy.
I’ve been questioning some local small business owners and hearing how they are changing their products and communication methods, to retain existing customers and gain new ones, in this upside down economy. Hopefully, there will be some inspiration in here for you.
Paolo - glorious leader of 
Andy - runs a 