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<channel>
	<title>Upside Downturn &#187; andy</title>
	<atom:link href="http://www.upsidedownturn.co.uk/author/andy/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.upsidedownturn.co.uk</link>
	<description>We eat Credit Crunch for breakfast</description>
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		<title>What a waste</title>
		<link>http://www.upsidedownturn.co.uk/what-a-waste/</link>
		<comments>http://www.upsidedownturn.co.uk/what-a-waste/#comments</comments>
		<pubDate>Tue, 23 Mar 2010 11:12:29 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.upsidedownturn.co.uk/?p=454</guid>
		<description><![CDATA[I read recently that the Tetris website has games on it that are designed to last exactly the time it takes to travel between stops on Japan&#8217;s commuter trains. This struck me as an extremely efficient way to waste time. Tetris is a real time waster &#8211; addictive and consuming and lots of fun &#8211; [...]]]></description>
			<content:encoded><![CDATA[<p><!-- 		@page { margin: 2cm } 		P { margin-bottom: 0.21cm } --><a href="http://www.upsidedownturn.co.uk/wp-content/uploads/2010/03/tetris.png"><img class="alignright size-medium wp-image-457" title="tetris" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2010/03/tetris-300x225.png" alt="" width="300" height="225" /></a>I read recently that the Tetris website has games on it that are designed to last exactly the time it takes to travel between stops on Japan&#8217;s commuter trains. This struck me as an extremely efficient way to waste time. Tetris is a real time waster &#8211; addictive and consuming and lots of fun &#8211; and I guess there is a demand from Japanese commuters that they get as much of it as they possibly can in their allotted &#8216;downtime&#8217;.</p>
<p>I do it, too. I enjoy an evening in front of the TV when I can but hate adverts and filler. So I look at the listings and meticulously plan my viewing schedule: &#8216;Is this programme on a channel that has adverts?&#8217;, &#8216;If so, can I use the Watch Again feature on my cable to see it another day?&#8217;,  &#8216;Can I fill up this 1/2 hour gap with anything I have left over to watch from yesterday when there was two things on at the same time?&#8217;.</p>
<p><span id="more-454"></span></p>
<p><a href="http://www.upsidedownturn.co.uk/wp-content/uploads/2010/03/Saturn.gif"><img class="alignright size-medium wp-image-456" title="Saturn" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2010/03/Saturn-300x300.gif" alt="" width="300" height="300" /></a>I think I see it as just another area of my life to strive for efficiency and fulfilment in. And rather than see the entire of TV output as a waste of time I choose to pick out some things that I can justify as being worthwhile, or entertaining. That way I can sneer at people who veg out in front of inane reality shows or vacuous celebrity features while I&#8217;m wasting my time more valuably. After all, I&#8217;m learning lots about the secrets of our solar system while watching that <a href="http://www.bbc.co.uk/programmes/b00qyxfb">jolly indie-band professor</a>. And after a few more episodes of <a href="#mce_temp_url#">Burn Notice</a> I&#8217;m sure I&#8217;d be able to walk into a job at MI5.</p>
<p>It&#8217;s as though me, and the Japanese Tetris-addicts, are scheduling our leisure time the same way as an executive schedules his day. It&#8217;s definitely a modern way to relax but I wonder if it really makes for a more fulfilled life. By pushing our leisure activities right to the edges of the time we&#8217;ve got to fit them into are we missing time to think? My blogging partner, Paolo, always says it&#8217;s good to get out of the office and go for a walk in the park. And while some might perceive that as procrastination (or even, as I suspect, a squirrel fetish) it might just be that he&#8217;s pushing back the edges between work and leisure and leaving some time for thought. If we don&#8217;t leave any spaces where the mind is free to think, or just wonder, how are the ideas supposed to get in?</p>
<p><a href="http://www.upsidedownturn.co.uk/wp-content/uploads/2010/03/whydontyou.jpg"><img class="alignright size-full wp-image-458" title="whydontyou" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2010/03/whydontyou.jpg" alt="" width="150" height="114" /></a>Time to think about commutes, or evenings and weekends, as not only blocks of minutes to be managed with ruthless efficiency, but as it used to be known &#8211; &#8216;free time&#8217;. Free your mind.</p>
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		<title>End of the decADe</title>
		<link>http://www.upsidedownturn.co.uk/end-of-the-decade/</link>
		<comments>http://www.upsidedownturn.co.uk/end-of-the-decade/#comments</comments>
		<pubDate>Thu, 31 Dec 2009 17:36:03 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[Brands]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://www.upsidedownturn.co.uk/?p=436</guid>
		<description><![CDATA[I thought about doing a post on advertising since Upside Downturn started. And as the length of time between the last post and this one spiralled out beyond my expectations (and my control) the more the idea of managing to squeeze a post in before the end of the decade played on my mind.
I had [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-443" title="sony_bravia_balls" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/12/sony_bravia_balls-300x222.jpg" alt="sony_bravia_balls" width="300" height="222" />I thought about doing a post on advertising since Upside Downturn started. And as the length of time between the last post and this one spiralled out beyond my expectations (and my control) the more the idea of managing to squeeze a post in before the end of the decade played on my mind.</p>
<p>I had fragments of posts written about various ads but they were little more than rants and I like to have something vaguely positive to say in my posts here. What tied it all together in the end was one of those pointless commercial TV countdown shows. The &#8216;50 Best Racist Sitcoms&#8217; sort of thing. This one billed itself as the 20 greatest ads of the decade. I guessed I could bear to sit through it because of two things.</p>
<p>1. The ability of the ITVplayer to fast forward and</p>
<p>2. The thought of seeing any of the Sony Bravia ads again.</p>
<p><span id="more-436"></span><img class="alignright size-medium wp-image-444" title="whassup-stone-2008" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/12/whassup-stone-2008-300x168.jpg" alt="whassup-stone-2008" width="300" height="168" />The fact that it&#8217;s Christmas also hopefully means that I can get away with not squeezing some sort of business lesson into the post and keep it light. That said I think the whole thing is pretty much a business lesson &#8211; all these ads whether you like them or not have increased the awareness of their individual brands beyond any expectation by simply being unique.</p>
<p>20. <a href="http://www.youtube.com/watch?v=JJmqCKtJnxM">Budweiser, Wassup</a>.<br />
The oldest one on the list. It was recently updated with a <a href="http://www.youtube.com/watch?v=Qq8Uc5BFogE">fantastic bitter-sweet<br />
internet-only spot</a> that wasn&#8217;t shown on this programme. I have to say I never joined<br />
in with repeating the catchphrase the ad is named after but still to this day overuse the words &#8216;True, true&#8217;.</p>
<p>19. <a href="http://www.youtube.com/watch?v=Zlzlcjg4-sg">Cadbury&#8217;s, Eyebrows</a>.<br />
Equal parts cute and creepy. I think this one is a winner for me mainly because I<br />
like <a href="http://www.youtube.com/watch?v=d55bIYcrHKQ">&#8216;Don&#8217;t﻿ stop the rock&#8217; by freestyle</a>. Not an obvious choice at all for the soundtrack and all the more impressive for it.</p>
<p><img class="alignright size-medium wp-image-440" title="howardhalifax0708_450x300" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/12/howardhalifax0708_450x300-300x200.jpg" alt="howardhalifax0708_450x300" width="300" height="200" />18. <a href="http://www.youtube.com/watch?v=uEVjbosMqFM">Halifax, Howard</a>.<br />
Most adverts that I detest are for products that aren&#8217;t aimed for me anyway (4-wheel<br />
drives, Bitter, Sanitary towels&#8230;) which slightly lets them off the hook. This one, along with one other on the list, is for a fairly universal product &#8211; banking.</p>
<p>Howard looks like something a police frogman would find looking on the bottom of a lake for a missing cBeebies presenter and pops up murdering some song or other with a cast of jolly Halifax staff. This set of adverts just go on and on and are so sickening I don&#8217;t think I&#8217;ve  ever watched one all the way through.</p>
<p><img class="alignright size-full wp-image-437" title="_38376037_kay300" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/12/38376037_kay300.jpg" alt="_38376037_kay300" width="300" height="180" />17. <a href="http://www.youtube.com/watch?v=TmPeqXfyYOM">John Smith, No nonsense</a>.<br />
I didn&#8217;t realise that this was why people have been going round saying &#8216;Ave it!&#8217; for the last few years. In fact, I&#8217;d never seen any of these ads before this programme.</p>
<p>I think this shows the importance of ad placement around shows your target market will watch. This obviously was, and why I missed them entirely. That&#8217;s not to say that I never see ads that are completely irrelevant to me. I watch lots of cookery shows and so get to see a lot of ads for Baileys, Hair Dye and Paolo Nutini.</p>
<p>16. <a href="http://www.youtube.com/watch?v=J8f4hpBGDYQ">Sure, Stuntmen</a>.<br />
Perfectly positioned. Perfectly executed. A great ad with loads of impact that also<br />
succeeds in placing the product at the front of the mind. It&#8217;s the way they all play<br />
it so cool and collected.</p>
<p>15. <a href="http://www.youtube.com/watch?v=2dFEJWNFC9o">Calsburg, 2006 world cup</a>.<br />
The one where the footballing legends play the pub team. They filmed them playing<br />
for 6 hours solid, apparently. Lots of brands have tried the &#8216;bringing football to<br />
the streets&#8217; angle over the years but here, for once, it actually succeeds.</p>
<p>14. <a href="http://www.youtube.com/watch?v=2Bb8P7dfjVw">Sony Bravia, Balls</a>.<br />
Stunning. The ultimate advert. The act of doing something for real is what gives<br />
this the extra push to perfection. The effort is always worth it. Just compare The<br />
Dark Knight to the two Matrix sequels!</p>
<p>13. <a href="http://www.youtube.com/watch?v=l1cZiBFZMio">Volkswagen, Singing in the rain</a>.<br />
A risky move, updating the song and the dance, but it works. I couldn&#8217;t have named<br />
you the product before I wrote it down while watching this, though.</p>
<p><img class="alignright size-medium wp-image-439" title="citroen-transformer" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/12/citroen-transformer-300x164.jpg" alt="citroen-transformer" width="300" height="164" />12. <a href="http://www.youtube.com/watch?v=4dilUbkP-PI">Citroen C4, Robot</a>.<br />
Just great. Everybody loves the transformer cars.</p>
<p>11. <a href="http://www.youtube.com/watch?v=1WlRcXIO5ik">Barclaycard, Waterslide</a>.<br />
Another great, fun ad. Couldn&#8217;t have told you who it was for though, even though the product is not only featured in the ad but used as well!</p>
<p>10. <a href="http://www.youtube.com/watch?v=5gaG1_xXzd4">PG tips, Monkey &amp; Al</a>.<br />
I must have seen it at some point but it didn&#8217;t really register. Do people remember Morcombe and Wise sketches from 40 years ago well enough for them to be used as references?</p>
<p><img class="alignright size-medium wp-image-438" title="Bravia_paint" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/12/Bravia_paint-300x167.png" alt="Bravia_paint" width="300" height="167" />09. <a href="http://www.youtube.com/watch?v=GURvHJNmGrc">Sony Bravia, Paint</a>.<br />
More genius. Creating beauty out of the ordinary. The end of this ad with the shot of the playground and the sound of the paint &#8216;rain&#8217; falling is too lovely for words.</p>
<p>08. <a href="http://www.youtube.com/watch?v=FARnbRBWKGg">John West salmon, Bear fight</a>.<br />
Was amusing at the time but now just reminds me of the horrible cascade of viral ads that came along in its wake.</p>
<p>07. <a href="http://www.youtube.com/watch?v=mUZrrbgCdYc">T-mobile, Flashmobbing</a>.<br />
Never seen this before this programme aired. A great example of a large brand taking<br />
hold of a trend and getting it completely and utterly wrong. It couldn&#8217;t look any less spontaneous if it tried. I&#8217;ve followed the FlashMob thing on the net since it started and, unusually for me, will go out of my way to watch videos of them so I have some reference. This ad just flops for me and more than any of the others that I don&#8217;t really like I just don&#8217;t understand how this one ended up on this list. The very worst part is the utterly horrific medley of dancing hits that is stuck on it.</p>
<p>Wrongly pitched and just plain wrong.</p>
<p>06. <a href="http://www.youtube.com/watch?v=ZMzoWqnTb5I">Guiness, Tipping point</a>.<br />
A good title for this ad for me as I think it was probably the tipping point where Guiness stopped making good adverts. What should have been fun and visually interesting just comes out twee and dull.</p>
<p>05. <a href="http://www.youtube.com/watch?v=TnzFRV1LwIo">Cadburys, Gorilla</a>.<br />
A real puzzle. Most things that I dislike I can at least see how other people do like, or, as I&#8217;ve mentioned, are so obviously angled towards other people that I don&#8217;t spend much time thinking about them. This really made me feel a disconnctedness, though. I thought it was terrible. I couldn&#8217;t understand how such an average setup with such an bland song could be so popular.</p>
<p>It&#8217;s not even as though I don&#8217;t like &#8216;In the air tonight&#8217;. In fact, I think I own it. It&#8217;s just so average that it doesn&#8217;t register. The sort of thing that you&#8217;d hear in the background in the cafe in Eastenders. As for the people who gushed over the &#8216;realistic&#8217; gorilla. Really? Come on&#8230;</p>
<p>04. <a href="http://www.youtube.com/watch?v=_ve4M4UsJQo">Honda, Cog</a>.<br />
Another example of an ad that started out as a viral. The difference here is that this one worked. Clever, relevant marketing.</p>
<p>03. <a href="http://www.youtube.com/watch?v=M0mXUC0cUPg">Compare the Meerkat</a>.<br />
A cute animal and a catchprase is pretty much all you need for a successful ad but Compare the Market had the added presence of mind to tie that into the name of their product. Considering that it&#8217;s one of the least memorable names in one of the least memorable marketing sectors that&#8217;s a genius move.</p>
<p><img class="alignright size-medium wp-image-442" title="pudding tester_431x300" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/12/pudding-tester_431x300-300x208.jpg" alt="pudding tester_431x300" width="300" height="208" />02. <a href="http://www.youtube.com/watch?v=HLv77vwD2ts">Skoda, Cake</a>.<br />
I presume the soundtrack couldn&#8217;t have come cheap, and neither did the ad itself. The problem is that the soundtrack doesn&#8217;t really fit the ad&#8217;s content and the ad&#8217;s concept is more clever than watching it play out. A puzzle that this ended up at number two. Of course, number one won&#8217;t be any suprise. The most parodied, the most admired, the sexiest, the classiest, the most copied ad &#8211; it can&#8217;t be anything except <a href="http://www.youtube.com/watch?v=EHFKE6PD_6U">M&amp;S food</a>. Apart from, erm&#8230;. it isn&#8217;t. It&#8217;s&#8230;.</p>
<p>01. <a href="http://www.youtube.com/watch?v=S4tFzuFGUOI">Hovis, through the years</a>.<br />
Well. I think I&#8217;ve seen it. But it never really registered. Even seeing it now it doesn&#8217;t seem to have the epic feel that other people obviously think it has. It obviously works well for Hovis but why on earth were M&amp;S left out of the list?</p>
<p>There you have it, the top 20 ads of the decade. A nice list to look back on as, sometimes, it seems that advertising is as devoid of creativity as other mediums. Let&#8217;s see what the next decade brings us&#8230;</p>
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		<title>Spellcheck</title>
		<link>http://www.upsidedownturn.co.uk/spellcheck/</link>
		<comments>http://www.upsidedownturn.co.uk/spellcheck/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 09:34:05 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[whinging]]></category>

		<guid isPermaLink="false">http://www.upsidedownturn.co.uk/?p=396</guid>
		<description><![CDATA[Most of the places I&#8217;ve worked for throughout my website building career have been pretty hot on accuracy &#8211; in design and in terms of spelling. My time at the BBC especially instilled in me a religious devotion to spelling web-words correctly.
Internet shouldn&#8217;t have an uppercase &#8216;i&#8217; (unless it&#8217;s at the beginning of a sentence, [...]]]></description>
			<content:encoded><![CDATA[<p>Most of the places I&#8217;ve worked for throughout my website building career have been pretty hot on accuracy &#8211; in design and in terms of spelling. My time at the BBC especially instilled in me a religious devotion to spelling web-words correctly.</p>
<p><strong>Internet </strong>shouldn&#8217;t have an uppercase &#8216;i&#8217; (unless it&#8217;s at the beginning of a sentence, as it is here). Neither <em>television</em>, nor <em>radio </em>are capitalised, so why should our medium be?</p>
<p><strong>Website </strong>is all one word (and for people looking for someone to do your website it&#8217;s a good rule of thumb not to go for anyone who spells it &#8216;web site&#8217; or, worse, &#8216;web-site&#8217;. That includes most of America).</p>
<p><strong>World wide web</strong> is lower case.</p>
<p>Most importantly <strong>email </strong>neither has a hypen, nor a capital E. Just don&#8217;t. It&#8217;s wrong and makes you look like an amateur. You wouldn&#8217;t capitalise <em>paper </em>or <em>envelope</em>, and it&#8217;s no more a foreshortening of <em>electronic mail</em> than <em>radio </em>is of <em>radiogramme</em>.</p>
<p>Useful links: www.oed.com</p>
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		<title>Freelancer survey</title>
		<link>http://www.upsidedownturn.co.uk/freelancer-survey/</link>
		<comments>http://www.upsidedownturn.co.uk/freelancer-survey/#comments</comments>
		<pubDate>Wed, 29 Jul 2009 13:31:31 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[downturn]]></category>

		<guid isPermaLink="false">http://www.upsidedownturn.co.uk/?p=428</guid>
		<description><![CDATA[Firstly, apologies for the lack of posts recently. Things have, ironically, been very busy and any spare time is taken up with other projects. I wanted to point you towards the results of The Freelancer Survey 2009 which shows some interesting patterns within my industry &#8211; especially to do with the credit crunch.
 Tweet This [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-427" title="crunchchart" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/07/crunchchart-300x86.png" alt="crunchchart" width="300" height="86" />Firstly, apologies for the lack of posts recently. Things have, ironically, been very busy and any spare time is taken up with other projects. I wanted to point you towards the results of <a href="http://www.freeagentcentral.com/freelancer-report-2009" target="_blank">The Freelancer Survey 2009</a> which shows some interesting patterns within my industry &#8211; especially to do with the credit crunch.</p>
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		<title>Ride on time</title>
		<link>http://www.upsidedownturn.co.uk/ride-on-time/</link>
		<comments>http://www.upsidedownturn.co.uk/ride-on-time/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 08:55:34 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[whinging]]></category>

		<guid isPermaLink="false">http://www.upsidedownturn.co.uk/?p=402</guid>
		<description><![CDATA[It&#8217;s frustrating enough when small things don&#8217;t do what they&#8217;re supposed to. Ben Elton called said that there must be a Ministry of Crap somewhere responsible for them. He cited motorway service station teapots (the ones with a spout that makes the tea dribble down the front of them &#8211; rather than pouring neatly &#8211; [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-407" title="izal" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/06/izal-300x300.jpg" alt="izal" width="300" height="300" />It&#8217;s frustrating enough when small things don&#8217;t do what they&#8217;re supposed to. Ben Elton called said that there must be a Ministry of Crap somewhere responsible for them. He cited motorway service station teapots (the ones with a spout that makes the tea dribble down the front of them &#8211; rather than pouring neatly &#8211; and with handles too small to get more than one or two fingers inside). I remember mainly that were made of a heat-conducting metal that made picking them up a like plunging your hand into the sun as an example of soemthing created by the Ministry. Also, Izal toilet paper (the greaseproof stuff you used to get at school with all the absorbency of Teflon). Later examples would be CD jewel cases (Does it hold a CD? Barely. Does it open and shut? Not really. Sometimes, maybe. If you&#8217;re lucky) and stove-top kettles (Looks homely sat on your Aga but no good unless you&#8217;ve got a spare couple of days to wait for it to boil).</p>
<p><span id="more-402"></span>More recent &#8211; and more serious &#8211; additions to the Ministry of Crap&#8217;s portfolio are the Black Box recorder and Radar. Maybe it wasn&#8217;t news to anyone else but I could barely believe it when I read that an aeroplane is invisible once it leaves the coast of Brazil and only exists once more when it has entered Senegalese airspace. Think about that for a second: that&#8217;s a big metal Schrödinger&#8217;s cat you&#8217;re flying off to Cancun in. More surprising still that the non-existent radar is used as some indication as to where to look for the black box. I thought the black box told you where to look for it itself. Silly me. It appears that the signal it emits for 30 days is detectable from 1000 metres away <em>in calm conditions</em>. I wonder how calm it is <em>3000 </em>metres underwater?</p>
<p><img class="alignright size-medium wp-image-408" title="320px-schrodingers_catsvg" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/06/320px-schrodingers_catsvg-300x159.png" alt="320px-schrodingers_catsvg" width="300" height="159" />Before last week it would have seemed akin to blasphemy to suggest that aeroplanes themselves belong to the Ministry of Crap. They seemed miraculous things to me. Huge metal machines that could zoom through the sky. Getting you from one place to the next in the most pleasant way possible. Movies and iced G&amp;Ts and quick journey times.  But now I&#8217;m not sure. I mean, is there no way to avoid supercells in the 21st century? Is a mass of boiling cloud 5 miles high not a clue? And why do we need the black box at all? If you can make a phone call from the air how come all on-board information isn&#8217;t transmitted directly to the nearest satellite and relayed directly to the destination? And if information has to be contained in a box why not make it float? Or make it visible by satellite? Or give it a radiation signature? Anything. Come on.</p>
<p>So the Ministry of Crap takes on a darker meaning for me with the disappearance of flight AF-447 and moves away from comedy and into complete frustration. It&#8217;s something that not only needs to be drummed into product designers but also for anybody in business. Whether designing teapots or running an airline &#8211; make what you do <strong>fit for purpose</strong>. Make sure it does what you say it will do. And make sure it doesn&#8217;t kill anyone. Or, if that&#8217;s also unavoidable, at least make sure you can find out <em>why </em>it did.</p>
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		<title>Social skills</title>
		<link>http://www.upsidedownturn.co.uk/social-skills/</link>
		<comments>http://www.upsidedownturn.co.uk/social-skills/#comments</comments>
		<pubDate>Tue, 09 Jun 2009 17:05:07 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[marketing]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.upsidedownturn.co.uk/?p=110</guid>
		<description><![CDATA[I don't make a natural Social Networker. But this post is all about what can be done when you make use of the right tools at the right time to plug your business.]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-380" title="twit" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/06/twit.gif" alt="twit" width="300" height="221" />It seems like a new gadget comes up on the web every five minutes. The latest must-do thing to join up to. And as a complete gadgetphobe I initially sneer at them all. That, combined with the fact that I hate the phrase &#8216;web 2.0&#8242; even more than &#8216;brand building&#8217; or &#8216;multi-media&#8217; or even the use of &#8216;old school&#8217; to describe any hip hop more recent than 1990 and you can see I don&#8217;t make a natural Social Networker. However, this post is all about what can be done when you make use of the right tools at the right time to plug your business.<br />
<span id="more-110"></span><br />
I spoke to two guys who have built a business out of <a href="http://www.nativehq.com/" target="_blank">marketing using the social web</a>. They learning how to gather contacts and use them to get funnel traffic through to the clients they work for. Us at UpsideDownturn have put our hands to this newfangled stuff and you can find a <a href="http://www.facebook.com/pages/UpsideDownturn/83072778047" target="_blank">page about us on Facebook</a>, our articles appearing on Digg, Reddit and Propeller and we use our <a href="http://twitter.com/paolodit" target="_blank">respective</a> <a href="http://twitter.com/doitproperly" target="_blank">Twitter</a> accounts to announce new postings.</p>
<p>We&#8217;ve also spent a while dipping into bookmarking services, forums and networking tools that <em>don&#8217;t</em> work. You need to know what things are worth spending time on and which aren&#8217;t. The thing is that what doesn&#8217;t work might be different for different people. We find that Digg is cliquey and difficult to get any play on, but some of the smaller social bookmarkers more receptive to people who aren&#8217;t neccessarily &#8216;in the circle&#8217;.</p>
<p>The point, in terms of work, is the idea of community and how you nurture that sector that is serviced by your business. If you can tap into those communities, or even create one from scratch, you are helping yourself more easily than trying to artificially build your brand or struggling to make yourself a household name. The right tools are out there to look after these communities and waiting for you to use them. Let me know what you discover.</p>
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		<title>The most beautiful girl in the room</title>
		<link>http://www.upsidedownturn.co.uk/the-most-beautiful-girl-in-the-room/</link>
		<comments>http://www.upsidedownturn.co.uk/the-most-beautiful-girl-in-the-room/#comments</comments>
		<pubDate>Mon, 01 Jun 2009 11:15:04 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.upsidedownturn.co.uk/?p=347</guid>
		<description><![CDATA[In business, endless qualifications are not a good trait to exhibit, but neither is hyperbole. The middle ground you should aim to occupy is just to moderate some linguistic habits that we have all picked up.]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-353" title="beautiful" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/05/beautiful-248x300.png" alt="beautiful" width="248" height="300" />Comedy series Flight of the Conchords pretty much passes me by to be honest. Could just be my dislike of comedy in songwriting. Sometimes though, it throws up a gem, and <a href="http://www.youtube.com/watch?v=lmDTSQtK20c" target="_blank">this</a> is certainly one. It provides perhaps the definitive example of Qualifying Statements put to music.</p>
<p><em>&#8220;And when you&#8217;re on the street, depending on the street,<br />
I bet you are definitely in the top three,<br />
Good lookin&#8217; girls on the street.<br />
(Depending on the street).&#8221;</em></p>
<p>The joke throughout the whole thing is a play on the exagurated claims of R&amp;B stars on the qualities of the lady they have just met. The girl that the Conchords meet is beautiful, sure, but they make sure that they keep the claims they make about her in perspective.</p>
<p><span id="more-347"></span>In business, endless qualifications are not a good trait to exhibit, but neither is hyperbole. The middle ground you should aim to occupy is just to moderate some linguistic habits that we have all picked up.</p>
<p>This is where <strong>verbal antidote</strong> comes in. The idea here is to get rid of words like &#8216;would&#8217;, &#8217;should&#8217;, &#8216;could&#8217; and &#8216;try&#8217; from your vocabulary so that a question like <em>&#8216;Can you have this done for me by friday?</em>&#8216; isn&#8217;t answered with &#8216;<em>I&#8217;ll try</em>&#8216; or &#8216;<em>I should be able to</em>&#8216; but in a more definitive way ( &#8216;<em>I can&#8217;t</em>&#8216;, &#8216;<em>I will do</em>&#8216; or &#8216;<em>That won&#8217;t be possible</em>&#8216;).</p>
<p><code><div id="post-ad"><script type="text/javascript"><!--
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</div> </code>This isn&#8217;t only used to remove ambiguity from your responses but also so you can frame things better that you want to ask other people. &#8216;<em>Why are you always late?</em>&#8216; becomes &#8216;<em>I&#8217;ve noticed you always seem to be late in the morning. How can we stop that happening?</em>&#8216;. Looking to carry through these habits outside of work, &#8216;<em>Why do you keep on wetting the bed?</em>&#8216; becomes &#8216;<em>What has to happen so that you stay dry all night?</em>&#8216;. All this is makes good sense but is remarkably difficult to act on and reminds me how deeply held bad linguistic habits are. Once they are  put into practice they make a huge difference in a very short time.</p>
<p>Three real world examples:</p>
<p>1. A supplier asks you if they can have something by Friday, but you&#8217;re not 100% sure that you&#8217;ll have it in stock or ready by then. Rather than &#8216;<em>I&#8217;ll try</em>&#8216; or &#8216;<em>I&#8217;ll do my best</em>&#8216; have a go with &#8216;<em>It&#8217;ll definitely be with you Wednesday next week, is that acceptable? Of course, if it comes in sooner I&#8217;ll make sure you get it&#8217;</em>.</p>
<p>2. At a job interview someone asks you if you mind working weekends if the project demands. Rather than &#8216;<em>I might be able to sometimes, but it&#8217;s the only time I get to spend with the kids</em>.&#8217; you might like to say &#8216;<em>I&#8217;ve got a young family so it&#8217;s not possible to commit to something where I&#8217;d be letting them down regularly. Is that a situation that happens often in this company? Is the planning here something I can help with?</em>&#8216;</p>
<p>3. Your sister asks if you can come over for lunch on Saturday but you know you have a fridge being delivered on the same day.  Rather than the unhelpful (and rather pathetic) &#8216;<em>I&#8217;ll try</em>&#8216; why not go for the more explanatory &#8216;<em>DHL are delivering my fridge. As they can&#8217;t be any more specific than <strong>it&#8217;ll arrive Saturday</strong></em><em>, I&#8217;ll have to say no to lunch</em>.&#8217;</p>
<p>Try it out in situations you come across yourselves and let me know how they go in the comments.</p>
<p>Ps. There is a quite large exception to my dislike of comedy in song form that I&#8217;ve remembered. There is an indefinable quality to this. Or maybe it&#8217;s the sharp, witty writing and catchy tune. Whatever &#8211; it can be found <a href="http://www.youtube.com/watch?v=3vUVJsfG3eA" target="_blank">here</a>.</p>
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		<title>Error of judgement</title>
		<link>http://www.upsidedownturn.co.uk/error-of-judgement/</link>
		<comments>http://www.upsidedownturn.co.uk/error-of-judgement/#comments</comments>
		<pubDate>Tue, 26 May 2009 11:16:30 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[fiddling]]></category>
		<category><![CDATA[mp's expenses]]></category>
		<category><![CDATA[tax]]></category>

		<guid isPermaLink="false">http://www.upsidedownturn.co.uk/?p=342</guid>
		<description><![CDATA[With all the fuss recently about MP&#8217;s expenses it&#8217;s easy to forget that there&#8217;s an angle here for us lot tightening our belts in the recession &#8211; don&#8217;t forget to claim for yourself!
For business owners that means getting proper invoices from all your suppliers and outsourced jobs. Detail all office expenditure and petty cash. Get [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-351" title="duck" src="http://www.upsidedownturn.co.uk/wp-content/uploads/2009/05/duck-300x225.jpg" alt="duck" width="300" height="225" />With all the fuss recently about MP&#8217;s expenses it&#8217;s easy to forget that there&#8217;s an angle here for us lot tightening our belts in the recession &#8211; don&#8217;t forget to claim for yourself!</p>
<p>For <strong>business owners</strong> that means getting proper invoices from all your suppliers and outsourced jobs. Detail all office expenditure and petty cash. Get yourself a good accountant. If he finds things to claim for that you haven&#8217;t thought of that&#8217;s probably a good start.</p>
<p><span id="more-342"></span>For the <strong>self-employed</strong> that means equipment, stationary, reference books, travel and subsistence. If you are working from home it also means a percentage of your mortgage interest, council tax, gas, electric, insurance and work done on the house that affects you. If you are in this position and not making an absoulte ton of money then you probably shouldn&#8217;t be paying any tax. Get yourself an accountant &#8211; their fee is tax-deductable as well!</p>
<p><code><div id="post-ad"><script type="text/javascript"><!--
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</div> </code>For <strong>employees </strong>that means asking for petty cash for office items rather than dipping into your own pocket. Even if it&#8217;s a pint of milk for the kitchen. This soon mounts up and it costs your company nothing &#8211; they get it off their tax bill! A Barclaycard survey revealed that employees are missing out on an average of £373 a year. If they are being tight with things like this (or worse, imply that you&#8217;re being tight asking for it) it probably means that the forcast for the business isn&#8217;t that good. Plan your escape!</p>
<p>5 things not to claim for:</p>
<ol>
<li>Moat cleaning (who knew there was a business in that!)</li>
<li>Horse manure (unless you are a gardener)</li>
<li>Chandeliers</li>
<li>Non-existent mortgages</li>
<li>Duck islands (unless it is the Duck&#8217;s secondary residence)</li>
</ol>
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