Amazing customer service from Virgin Mobile
March 17th, 2011
Thanks Virgin Mobile.
In fact, I can’t believe how amazing the customer service was. I ring them up yesterday, tell them my HTC desire is overheating and crashing. And despite having purchased it 10 months ago, they replaced it free of charge.
But! Not only did they replace it free of charge, Virgin Mobile replaced it the very next day. They sent a friendly DHL guy who gave me a super new HTC Desire, and took away my old. Bing Bang Bong. That is how customer service should be. Well its better than how customer service should be its supercustomerservice!
I haven’t got any insight to add to this, other than my Virgin Mobile warm feeling, and general love for them. 
